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Contact Us

Contact Us

Our experienced Silversea team is delighted to answer any questions you may have about our luxury cruises. Pre-cruise preparations, onboard expectations, post-cruise assistance and beyond. Ensuring your Silversea voyage is a smooth and seamless journey of a lifetime.

RESERVATIONS TEAM

From planning your cruise to organizing air arrangements, hotel stays, spa treatments and beverage selections - from start to finish, the Silversea Reservations Team can help plan every detail of your voyage. Along with first-hand shipboard knowledge, these experienced cruise professionals undergo Silversea’s own comprehensive training programme to ensure a memorable voyage.

Here are just some of the services they can offer:

  • Plan Your Voyage: help you select and book the perfect voyage from over 250 itineraries worldwide.
  • Air Travel* & Transfers: Book flights perfectly timed for your cruise or customised to meet your individual travel plans.
  • Pre- and Post-Cruise Hotel Stays
  • Land Adventures
  • Pre, post, and mid-cruise land programmes
  • Shore Excursions, Spa and Specialty Restaurant reservations
  • Baggage Valet: send your luggage ahead of you, allowing you to enjoy stress free travel.

* Flight bookings are not available in some areas, please contact our booking team for more details

USEFUL SILVERSEA CONTACT EMAILS

WE ARE HERE FOR YOU

For post-cruise enquiries you might have, please contact us through the information provided below.

AMERICAS

Americas – United States, Canada, Caribbean, Central & South America

  • Silversea Guest Relations Phone:
    • Geographical number: +1 954 713 4096
    • Toll-free number: +1 877 353 6834
  • Hours of Operation are from Monday – Friday: 9 AM – 5:00 PM
  • Post Cruise Feedback & Inquiries: guestrelations@silversea.com
  • Venetian Society: vs@silversea.com
  • Silver Shore Baggage Valet service: valet@silversea.com
  • Lost and Found / Lost Luggage: guestrelations@silversea.com
  • Lost and Found / Lost Luggage:
    • Geographical number: +1 954 713 4096
    • Toll-free number: +1 877 353 6834

INTERNATIONAL

Australia & Asia Pacific

Germany (Frankfurt Office) Continental Europe

United Kingdom

OUR OFFICES

Please use these numbers for business inquires. For reservations, see above.

Headquarters

Gildo Pastor Center 7, Rue du Gabian 98000 Monaco

PHONE: +377 9770 2424
FAX: +377 9770 2428

The Americas

1050 Caribbean Way, Miami, FL 33131 United States

PHONE: +1-800-722-9955
FAX:
+1-954-356-5881

United Kingdom

Fourth Floor, Chancery Exchange, 10 Furnival Street, London EC4A 1AB

PHONE: +44 844 251 0837
FAX:
+44 844 770 9060

Europe

Amelia-Mary-Earhart-Strasse 8, Level 1 60549 Frankfurt am Main Germany

PHONE: +44 207 34 00 843

Asia

3 Anson Road, Springleaf Tower, Unit 13-02 Singapore 079909

PHONE: +65 6223 1846

Australia & New Zealand

Level 15, 101 Miller Street, North Sydney NSW 2060 Australia

PHONE: +61 2 9255 0600
FAX:
+61 2 9252 0100